under no circumstances at any time received this sort of poor service and a company that merely doesn’t treatment about there spending customers
I used to be on maintain with reservations many periods for extremely prolonged amounts of time. 1 AA reservations and 1 agent instructed me it will Expense me an extra $189.00 to fly out next morning then stated that flights have been booked next working day.
Experienced excellent buyer service sine one/17. Been pulled from the FRA flight and stayed for 2 times in Philly. Today 1/19 I will resume my flight to FRA with up to par documentation. To my shock the ticket agent in the check in counter were being Definitely rude, not helpful and expected me to search out my baggage which was checked in about the seventeenth Which I was not able to retrieve After i was pulled from the flight on Sunday.
She was great and I hope she is around the flight following spet After i am going back again to St Thomas Many thanks Mike
A sizable percent on the flying community have conservative views, like over fifty%. The procedure of Glenn Beck about the weekend is transmitted to almost five million people now and is still spreading.
On Dec. fifth my wife, Tamar and pals Keith and Janet Burd And that i were coming back from a 7 working day cruise on Celebrity Cruise Strains. We have been scheduled to return from Miami to Louisville, KY by using Charlotte on American flight 2448 at one:00 P.M.The flight was delayed and we were being susceptible to lacking our connecting flight outside of Charlotte. The ticket agent assured us that we would've plenty of time to produce the relationship in Charlotte. Very well, the flight received afterwards and later and also the ticket agent then informed us that we must make any connecting flight variations in Charlotte. After the plane at last arrived and all travellers boarded, there was A further hold off on account of mechanical complications. Then, the flight was cancelled and we were being instructed to return to your gate exactly where an agent would rebook us. Okay so…..a hundred and fifty passengers with a single agent !
Not sure if this will likely perform …. I attempted to speak to someone about some issues and acquiring reimbursed for Accommodations stay in Dallas as a consequence of missed flight into Cell Alabama. Also the gate agents in Dallas were no help in the least with trying to get resort room or anything. This may not be a large deal if was for myself a developed male in my late 50’s . But this was my 24 year old daughter traveling with two youthful youngsters ( two 1/two yr and 3month previous ) touring back again anonymous to discover her relatives since her Spouse is while in the Air Power stationed overseas.
on oct,21 I had been returning property from dallas tx to Greensboro n.c. on fligt aa3071 even though on my assigned seat a cockaroach was in the front seat in front of me the person sitting down next to me observed it to we called the fligt atendent and would not arrive untell quite a few requires her notice the brot a man to come back Look at an just said its ok and left we needed to trip each of the way home questioning in which that cockaroach was and had been did it go it had been an exceptionally discusting vacation but needed to choose it back home .
Distressing ample to pay for a superior price to the round-trip ticket, distressing ample that there was a quit —— I have had two or three non-stoppers gonna Cleveland from Albany in past times. It can make me concerned about flying.
This follow will not be 1 American Airlines really should continue on to exercise as is dehumanizing and down right inconsiderate of having to pay shoppers. This practical experience has absolutely left a bad style in my mouth and it took from The good family vacation I lately knowledgeable .
We are extremely frustrated aiming to find out about our benefit miles. Account figures BBB88568 and 18NH898. We have been scheduled to fly to India March 2012 and all flights to India ended up canceled. We have to know our miles position and when any miles are actually canceled we need them reinstated.
I was a primary time consumer to on-line reservations so I used to be very nervous And that i created them concurrently as my brother-in-regulation from his home so he could wander me through it. At the tip my cost for the very same excursion was about $one hundred seventy more than his. I locked within a rate (round journey)of $365 depart $30 return excursion, but was charged $425.12 Every in lieu of the $395 each. Charging for seats just for the departure of $60ish, the return flight was not an extra demand for the reason that there have been seats accessible jointly at no further demand. I was charged both methods as opposed to just the departure – so an extra $60ish. I planned to get my reservation in at the same time as my brother in regulation so I submitted it and attempted to figure out following why mine was about $one hundred seventy far more for a similar thing. I'd the affirmation email intending to my operate so I could print it out so I didn’t have it available to me from my house. After i went into do the job a 2nd day afterwards, I could see anything was Improper. when I named AA I used to be transferred around and informed almost nothing could possibly be carried out it was earlier the 24 several hours – I didn’t would like to cancel only receive a credit history.
I are trapped in Charlotte for almost daily now. I'm purported to be connecting to New Bern, NC. I will not be traveling American Airlines once more!
I would like to fly this Monday vs Sat but was explained to I might be charged a fee. That’s amazing , looking at I have been flying with American for more than six yrs and would by no means contemplate traveling with anyone else ever.